Download and streaming specifications

Please note that prices charged in our Film Shop are for individual, personal use only, and not for institutional screening, for example by a teacher in a classroom setting. An educational license is needed for any form of group screening and this must be purchased separately. Prices are available on inquiry.

Download or streaming files are available in HD (high definition) or SD (standard definition), depending on when the film was originally produced.

Download video files are supplied in mp4 format directly via the Illuminations website. The video files may be downloaded over 30 days. Upon ordering, customers will be sent a link to the film (and extras where available) for downloading, in addition to a link that allows downloading subtitles (as .srt files).

For streaming/renting, customers will need a Vimeo account through which the film will be supplied for viewing over a 72-hour period.

Tablets and Phones

If you are downloading a film on a tablet or phone, how you access it depends on if you use a web browser or app. If you download the file through a browser, you can access it by clicking on the three dashes in the top right-hand corner in Firefox or the three dots in Chrome and accessing your download folder there.

If you are using an email app on a Galaxy-powered tablet or phone it should go into your download folder. If you are using an Apple device, iPad, or iPhone, it will be either in the video app or in your downloads. To find your downloads, locate the ‘Files’ app in the App Store and open it. Within that, your downloads lie.

Subtitles

To view subtitles on digital versions of our films we recommend using VLC, which is a cross-platform multimedia player for both Mac and PC. It is the easiest way to watch our films with subtitles. This is particularly relevant for Mac users as adding .srt files (subtitle files) cannot be done via the free-to-use version of Quicktime. VLC is a free-to-download, open-source media player that you can download here.

To add your subtitles: open the film in VLC > click on ‘subtitles’ > ‘Add subtitle file’ > choose the file that ends with .srt that you have downloaded from us. You can now turn subtitles on or off via the ‘Subtitle track’. If you are experiencing any problems or are using another media player, contact Louise at [email protected] who should be able to offer assistance.

Other formats

Should you wish to acquire a film, or part thereof, in any other format, please contact us.